Return Policy


Our love it guarantee is our way of showing you how much we believe in our products, and more importantly – care about you! We are so confident that you will love your WoodPrint, that if for any reason you are unhappy with it, we’ll either reprint it or issue a full refund*. Just get in contact within 7 days** of receiving your WoodPrint. That simple.

*Full refund up to A$100 of total order.
**Our Love It Guarantee is not applicable after 7 days. Orders can not be reprinted or refunded.


  • If your WoodPrint is damaged during transit, please take a photo of the damaged product and/or damaged packaging, and email photos to
  • Upon doing so, we will do everything we can to resolve it immediately.
  • After contacting us, we will provide further details on any potential replacement procedures. Please ensure you save all packing material, as it may be required.